Five things Dua Lipa can teach us about building trust
Why Dua Lipa's book club interviews are a masterclass in earning trust (and how you can steal her techniques)
Leadership
12 articles about leadership
How to Lead Without Authority: Four Proven Approaches
Have you ever had that moment where you knew exactly what needed to happen, but didn't have the authority to make it so. I once faced this exact situation.
Surprising Truths About Data Leadership (That No One Tells You)
After speaking to many data professionals about leadership recently, I've discovered something unexpected: the most influential leaders aren't who you think ...
How to Drive Out Fear From Your Workplace
Five real stories of workplaces where psychological safety was missing, and what they taught me about driving fear out of teams.
The Three Dimensions of the Five Deadly Diseases
Deming's five Deadly Diseases of management examined through the Joiner Triangle: quality, teamwork, and scientific thinking in practice.
5 Tips For Organising a Neuroinclusive Conference
Practical tips for making conferences inclusive for neurodivergent attendees, based on my experience as an autistic speaker at posit::conf(2024).
The tragedy and the farce of the red beads experiment
Deming's Red Beads Experiment shows why blaming workers for systemic failures is both a tragedy and a farce. A look through the lens of Profound Knowledge.
The Greatest duo you've never heard of
Why Deming and Shewhart matter more than Big Data or AI: how the founders of the quality movement shaped the way we should think about data.
User story first, data story later
You’re in the board room, slides at the ready as you begin to recite your well-rehearsed run-through of the numbers to the lead team.
Donkey data
Three lessons from being the first Insights Manager at the Donkey Sanctuary: be helpful, be flexible, and be patient when building data culture.
How building this dashboard got me a job as a data analyst
It was 2019, I’d just moved to New Zealand and landed an interview for a job as a data analyst. They wanted me to present some of my work using Power BI.
What World of Warcraft taught me about leadership
Three leadership lessons from running a World of Warcraft guild: issuing clear instructions, recruiting for character, and balancing priorities.